Talk to a person
Questions about setup, a file that doesn’t look right, or your plan. We answer within one business day, Monday to Friday, 9 a.m. to 4 p.m. Eastern time.
Email[email protected]Include your store’s .myshopify.com address and an order or product number if it’s about one.
Report a problem from the appPress “Suggest a feature · Report a bug” at the bottom of any page in the app. It sends the page you were on and the app’s version with your note, so we can see what you saw.
Privacy or data requestsSee Data requests. Shoppers asking about their own data should contact the store they bought from.