Privacy policy
Wild Woodworker Studio, a Shopify app made by Wild Woodworker. Last updated November 10, 2026.
This page explains what the app reads and keeps when a store installs it, why, for how long, and who else handles it. Questions: [email protected].
What the app reads and why
- Your store’s domain, name, settings and plan, to run the app and bill the plan you picked.
- Products the app sets up (sizes, woods, prices, pictures), to show the design studio and price designs.
- Orders with studio items (number, line items, amounts, currency), to attach production files and count studio sales for the plan.
- Your customers’ names and shipping addresses on those orders, read when you open Orders & files, Beds or Shelf stock, to label job sheets and files. Not kept in the app’s database.
- What a shopper designs (text, art, uploads, size, wood, finish), to show the proof and price and make the order’s files.
- A shopper’s customer ID or a random browser ID, and the request’s IP address, only for AI tools and checkout, to count free AI tries and stop abuse.
- The staff user ID of whoever opens a page with customer details, for the access log.
- Bug reports you send, to fix what you reported.
The app does not read customer email addresses or phone numbers, build marketing profiles, show ads, or sell or rent personal data.
Where it’s kept and how it’s protected
The database runs on Render in the United States, encrypted at rest (AES-256, backups included) and reachable only from the app’s own server. Order files are kept in your store’s Shopify Files, encrypted with AES-256-GCM, and open only through the app. Everything travels over HTTPS (TLS 1.2 or newer). Only Wild Woodworker’s owner can reach the app’s systems and data.
Who else handles it
Shopify (the store platform, billing and file storage); Render (hosting and database); an email delivery service (account emails, using your store’s name and owner email when an email is due); Recraft (AI pictures and vector art, only when used, with no names or contact details); Anthropic (AI writing, only when used, with no customer data).
How long it’s kept
- Designs never bought: 30 days, with their files.
- Activity records, including the access log: rolled up after 180 days. AI credit and billing records: 13 months.
- Closed bug reports: 90 days. Designs on orders: while the app is installed.
- When you uninstall: deleted 48 hours later, when Shopify tells us.
- A year without a plan: deleted, after emails to the store owner 30 days and 7 days before. Choosing a plan before then keeps everything. Your Shopify store is never touched.
Your customers’ privacy rights
Customers ask you, the merchant. When Shopify passes on a request, the app answers it: for a data request it gathers that customer’s records for you to pass on; for a deletion request it removes their personal details, leaving the design tied to the order without them. This covers requests under laws such as the GDPR and the CCPA.
Our agreement with you
When you install the app you ask us to handle your store’s data, and your customers’ data, only to run the app for you as described here. We act for you as a processor, follow your instructions, and use the data for nothing else. If a security incident affects your store’s data, we tell you without undue delay, and within 72 hours of confirming it.
Cookies
Inside your Shopify admin the app uses Shopify’s session tokens, not its own cookies. On your storefront the studio keeps the shopper’s settings and a random browser ID in that browser’s storage. There are no advertising or analytics cookies.
Changes and contact
We’ll update the date above when this page changes, and tell merchants in the app about changes that matter. Wild Woodworker, a trade name of Wildly Handy LLC, Fort Lauderdale, Florida, USA · [email protected].